Terms and Conditions

Acceptance of the Terms

By using martgain.net, creating an account, purchasing a service or product, booking a consultation, or subscribing to a paid service, you agree to these Terms and the associated policies to the extent they apply to your use. If you make a purchase on behalf of a company or organization, you represent that you have reasonable authority to place the order on its behalf.

What Does MartGain Offer?

MartGain offers custom project services, fixed-scope ready-made services, consultations, templates, digital products, AI Skills and agents, n8n workflows, systems, bundles, and certain free products or resources. Delivery methods, prices, timelines, and requirements vary by service or product; the applicable product page or offer is always the reference.

Orders and Formation of the Agreement

Submitting an order or completing payment does not oblige MartGain to fulfill any unlawful, technically infeasible, or out-of-scope use. An order is accepted when MartGain confirms it, when work begins, or when the digital product is made available, depending on the type of order.

If we cannot fulfill an order after payment for reasons attributable to us, we will contact you to offer a suitable alternative or refund the amount due under the Refund and Cancellation Policy.

Custom Projects and Scope of Work

For custom projects, we may provide a quotation, Scope of Work, or Proposal detailing the scope of work, deliverables, price, expected timeline, number of revision rounds, and what the project requires from you. If these general Terms conflict with a project-specific document agreed to by both parties, the project-specific document takes precedence regarding the matters it governs.

Prices, Currency, and Payment

MartGain’s primary settlement currency is the Egyptian pound. We may display an approximate price in another currency for clarity, but payment is collected in the currency shown at checkout. For customers paying with a card issued outside Egypt: “The amount is charged in Egyptian pounds, and the amount displayed on your card statement may differ slightly depending on your bank’s exchange rate and fees.”

Prices may change for future orders, but we will not change the price of a confirmed order after agreement unless you request a change in scope or external costs not included in the original offer arise and are approved.

Customer Responsibilities

• Provide accurate and sufficient information about the project and order.
• Have the right to use, or obtain the necessary permission to use, any text, images, logos, files, or data you send us.
• Provide the necessary permissions and access to required accounts and platforms in a timely manner where these form part of delivery.
• Review work and submit feedback or approvals within the reasonable timeframe required for the project.
• Do not use our services or products for fraud, hacking, deception, infringement of third-party rights, or any unlawful activity.

Timelines and Delays

Dates given on product pages or in offers are estimates unless expressly stated to be binding delivery deadlines. The timeline may change if the customer delays required information, approvals, or files; the scope changes; or a technical issue or circumstance beyond reasonable control arises. If MartGain is responsible for a material delay, the Refund and Cancellation Policy and any mandatory legal rights will apply.

Revisions and Approvals

The number of revision rounds and what they include are specified on the service or product page or in the offer. A revision means a change within the agreed scope; it does not include a complete change of direction or new deliverables that were not part of the order. Out-of-scope requests may require a separate quotation, additional fee, or extra time before implementation.

Marketing Services and Performance Results

MartGain undertakes to perform the agreed scope of work with reasonable professional care, but does not guarantee a specific commercial result unless an express written guarantee appears in a separate agreement. Marketing, advertising, SEO, content, and conversion results are affected by factors beyond any one party’s control, including the market, competition, budget, platforms, algorithms, pricing, the offer, website experience, and the speed of lead follow-up.

Accordingly, we guarantee the agreed deliverables and work, not any specific sales figure, ranking, number of leads, ROAS, or growth outcome unless expressly agreed as a measurable obligation.

Third-Party Tools and Platforms

Some services rely on third parties such as Google, Meta, WordPress, n8n, AI providers, and hosting, email, and payment services. You are responsible for complying with these platforms’ terms, and their features, prices, or APIs may change beyond MartGain’s control. We will disclose known external costs when they are necessary to delivery.

Artificial Intelligence and Automation

Some of our products or systems may use AI models or automated processes. Automated outputs require human review when used for important decisions, content, or actions. AI outputs should not be regarded as a substitute for specialized professional, legal, financial, or medical review.

Intellectual Property

Materials supplied by the customer remain the property of the customer or their original owners. Upon full payment, the customer receives the rights to use custom deliverables to the extent specified in the offer or service, excluding tools, templates, libraries, methodologies, general-purpose code, and assets owned by MartGain before the project or developed for reuse.

Ready-made digital products, such as templates, AI Skills, n8n Workflows, and downloadable systems, are provided to purchasers under a license to use; ownership of the underlying product and rights to resell or distribute it do not transfer. The Digital Products Policy applies to these products.

Any third-party fonts, images, software, or assets remain subject to their owners’ licenses, and the applicable terms of use must be respected.

Accounts and Security

If you create an account, you are responsible for safeguarding your login credentials and not sharing them in a way that puts your account or files at risk. We may temporarily suspend access in cases of suspected activity, attempted misuse, or nonpayment of amounts due for a service.

Prohibited Uses

• Copying or reselling MartGain’s digital products, or distributing their source files, in breach of the license.
• Attempting to bypass payment or security measures or access paid content without authorization.
• Uploading malware or attempting to hack or disrupt the website.
• Using MartGain’s services for unlawful activity or to infringe third-party rights.
• Impersonating MartGain or presenting yourself as an official affiliate or representative without permission.

Refunds and Cancellations

Requests for refunds, cancellations, or rescheduling are governed by the Refund and Cancellation Policy published on the website and any specific terms stated on the product page or in the offer. If applicable law grants consumers broader, non-waivable rights, those statutory rights prevail.

Force Majeure and Circumstances Beyond Our Control

We are not considered in breach due to delays or interruptions resulting from circumstances beyond reasonable control, such as widespread internet or third-party provider outages, platform decisions, disasters, infrastructure failures, or official decisions. We will seek to minimize the impact and communicate with you if an existing order is affected.

Limitations of Liability

To the extent permitted by law, MartGain is not liable for indirect losses, anticipated profits, or unrealized business opportunities resulting from factors beyond our control. If direct liability is established in relation to a particular order, the nature of the damage, the service, and the amount paid for it will be taken into account, without prejudice to any mandatory right or compensation provided by law.

Termination or Refusal of Service

We may refuse, suspend, or terminate a service for unlawful use, abuse or threats, fraud or abusive chargebacks, clear infringement of third-party rights, nonpayment, or material breach of these Terms. Any amount due to the customer for an unperformed portion will be settled under the Refund Policy and applicable law.

Dispute Resolution

If a dispute arises, we prefer that you contact us first to explain the issue and allow a reasonable opportunity for resolution. We aim to resolve disputes amicably and promptly. If no resolution is reached, each party retains the right to refer the matter to the competent authority under applicable law, and these Terms do not deprive consumers of any mandatory rights.

Changes to These Terms

We may update these Terms to reflect changes to the website, services, or systems. The updated version applies to future use and orders from its publication date. Existing orders remain governed by the terms and scope agreed at the time, unless the parties agree otherwise.

Contact

For questions about these Terms or an existing order, use the “Contact Us” page or MartGain’s official channels displayed on martgain.net.