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Websites & Stores

Custom Integrations & API

Connect your store to one business tool through a clearly scoped, tested API or webhook workflow, with documented data mapping and operating instructions. Work begins after a technical feasibility check and scope approval.

  • One store, one external tool
  • Tested workflow and handover notes

Delivery: 7–12 business days after scope approval and test access; the final timeline is confirmed in the quote.

An integration built around a clear business process

When orders or customer details have to be copied between your store and another tool, small tasks become recurring operational friction. We scope one event and its data, connect the store to an external platform using its supported API or webhook, verify the result and document the handover. Standard pricing applies only after confirming API access and scope.

What’s included

What's included

  • One store and one external tool
  • One workflow triggered by a defined event
  • Configuration of supported access permissions and keeping secrets out of logs
  • Basic error logging and limited retry handling when supported
  • One success test and one failure-path test with recorded outcomes
  • Field mapping and operating handover documentation
  • Fixing implementation defects reported within 14 days of handover
  • Scope & feasibility — We review the API docs, access, event and fields, then confirm whether the work fits the standard scope.
  • Map the workflow — We document source, destination, data direction, field matching and basic exception cases.
  • Build — We implement the approved connection in a test environment using the provider-supported authentication.
  • Test — We verify an agreed success case and failure case, recording outcomes without exposing secrets.
  • Handover — We hand over the approved workflow, field map and runbook, then resolve implementation defects.

Not included

  • Building a new API from scratch or custom middleware and servers
  • Third-party subscriptions, connectors, hosting and API usage fees
  • Extensive historical data cleanup or migration; limited backfill is an add-on
  • Ongoing monitoring, 24/7 support or guarantees about a third-party API
  • Third-party approvals outside MartGain’s control

What we need to start

  • Store URL and external tool name
  • The trigger, source and expected outcome
  • Official API/webhook documentation and authorized access
  • Limited-permission sandbox keys shared securely, not in public messages
  • An authorized contact to approve mapping and test outcomes

FAQ

Frequently asked questions

Does the price cover multiple external tools?

No. The standard package connects one store and one external tool through a single workflow. Additional systems need separate scoping and pricing.

Does every API qualify for standard pricing?

No. We review documentation, permissions and usage restrictions before confirming price and timing.

What do I receive?

A tested workflow, a mapping of up to 12 fields, success and failure test results and a concise runbook.

Is ongoing support included?

Implementation defects within scope are covered for 14 days. Ongoing monitoring is a separate optional add-on.

Are API subscriptions and platform fees included?

No. Third-party API usage, subscriptions, licensing and hosting are paid by the customer.

Is any integration guaranteed secure?

We use scope-appropriate access controls and protect credentials. Penetration testing or formal security certification is not included.

Can non-WordPress stores be connected?

Potentially, subject to documented APIs, supported access and a scope review.

Does it include two-way synchronization?

No. Standard scope is one-way. Two-way synchronization requires separate evaluation and pricing.

Tell us what needs to connect

Tell us your store, the external tool and the event you want to automate. We will check feasibility, confirm whether it fits the standard scope and provide a clear quote with price, timing and deliverables.
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