Websites & Stores
Monthly WordPress Website Maintenance
Keep your business WordPress site maintained with controlled updates, scheduled backups, essential functionality checks, and a clear monthly report—within a defined care plan for one site.
- One eligible WordPress site
- Weekly review and controlled updates
- Weekly backups
- Essential page and function checks
- Monthly technical report
Delivery: The care cycle starts after initial assessment, secure access, and site acceptance; a report is delivered at the end of each service month.
Why ongoing WordPress care matters
An untested WordPress update can interrupt pages or forms without anyone noticing. We review available updates, apply suitable changes carefully, check essential functionality, and document what happened and what needs your decision. This is preventive technical care, not a guarantee against downtime or attacks.
What’s included
What's included
- Care for one accepted standard WordPress business site; complex WooCommerce, membership and learning platforms are excluded.
- Up to four scheduled weekly check-ins per monthly cycle, with risk-assessed WordPress core, theme and licensed plugin updates.
- One weekly files-and-database backup using available client-provided tools/storage, plus a pre-change recovery point when technically available.
- Post-update checks of the main pages, primary links, one contact form and admin login where access allows.
- Review site-health/update warnings and verify backup availability; no paid 24/7 monitoring subscription is included.
- Triage of one routine support request per month, capped at 30 working minutes, with separate scoping for larger fixes.
- A monthly report summarizing updates, checks, technical findings and recommended next actions.
Not included
- Hosting, domain renewal, premium licenses/subscriptions, and paid storage.
- New pages, redesign, copywriting, SEO projects, custom features or integrations.
- Conversion-focused speed optimization and ADA/WCAG accessibility auditing/remediation; these are separate services.
- Malware cleanup, breach remediation, pre-existing defects, or major incident recovery.
- No zero-risk security guarantee, guaranteed uptime, 24/7 emergency response, or continuous live monitoring.
- High-activity WooCommerce, multisite networks, or dedicated-server administration without a separate quote.
What we need to start
- Dedicated WordPress admin access with appropriate permissions and 2FA when available.
- Limited secure access to hosting or backups as needed; no passwords in unprotected messages.
- Valid premium theme/plugin licenses and enough backup storage.
- Identify the main contact form, key pages and approval contact for higher-risk changes.
- Disclose known issues before subscription; initial technical acceptance is required.
Delivery & revisions
| Item | Details |
|---|---|
| Service unit | One WordPress site per month |
| Reviews & updates | Up to four scheduled monthly check-ins |
| Backups | Weekly files-and-database backup |
| Routine support | One request / up to 30 minutes triage |
| Response | Within two business days for routine tickets during business hours |
| Reporting | Report at end of each monthly service cycle |
| Corrections | MartGain implementation mistakes corrected without using support allowance |
FAQ
FAQs
Can you maintain any website?
This plan covers one eligible standard business WordPress site after acceptance. Complex stores and multisite systems need separate scoping.
Are backups included?
Yes. One weekly files-and-database backup using available client tools and storage, with an availability check. A full restore drill is separate.
Is emergency support included?
One routine request receives up to 30 minutes of triage, with a target reply within two business days. Immediate incident response and hack recovery are excluded.
Is conversion-focused speed optimization included?
No. Basic post-update checks are included, while conversion-focused performance optimization is a separate service.
Do I need to change hosting?
Not necessarily. We need secure access, valid licenses, and workable backup capability.
What if an update breaks the site?
We assess risk before updating and use an available recovery point where possible. Complex remediation may be scoped separately with your approval.
Are new pages or development included?
No. New pages, design changes, integrations and features are scoped separately.
Can I cancel monthly?
Cancellation and billing terms must be confirmed at checkout; the supplied editor does not establish a specific cancellation policy.
Predictable WordPress care with a clear scope
Before subscribing, we review your site and access to confirm this plan is a fit. You then receive a clear maintenance cycle, scheduled backups, and a monthly report of completed work and any separately scoped improvements.